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Left an Item on the Plane? Use the Online Automated Lost and Found

Lost and found − Customer service − American Airlines


Contact American; Lost and found; Lost and found Where did you lose it? On the plane, at the gate or in an Admirals Club® File a lost and found report and we’ll search for your item for up to 30 days. Get email updates on the status and delivery instructions if found.

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What other items arent allowed in cabin luggage?

Can you take camping gear on board? How about tinned fish?

Planning on bringing a few cans of tuna on your camping trip? Don’t put them in your hand luggage unless they fit into your liquids bag and are less than 100ml. You will also need to put your tent in the hold (those tent poles can be dangerous).

Are candles allowed on planes in hand luggage?

Candles are also counted as a liquid, so don’t try to take your Jo Malone three-wick candle across the country. All hazardous materials, pointed or sharp objects, and weapons (revolvers, firearms, pistols, rifles) are also prohibited. It is also the case for tear gas, compressed gas, cleaning products, fire extinguishers and other ‘chemicals and toxic substances. And that includes peroxide, so don’t bring your hair dye with you, either. Rockets and fireworks are also banned in the cabin, in all forms. This seems obvious for real rockets, but much less for bang snaps (the little, snapping gunpowder bags kids usually play with). And that also includes traditional Christmas crackers – that sliver of gunpowder inside the festive wrapping makes them a no-no on board.

Before you pack and set off for the airport. we’d recommend always checking the latest information on hand luggage with your airline, as well as making sure you’ve checked out the most up-to-date government guidance, as restrictions concerning what you can take on a plane change frequently. Don’t forget to check out the latest coronavirus travel advice before your trip, too.


Can I bring food (sandwiches, snacks, nuts) on a flight?

Wondering what you can take on a plane when it comes to foodie souvenirs? If you’re intending on carrying a delicious pot of brined olives from Spain or a selection of homemade jams on the flight, you’ll have to check in a bag to carry it with you. Unfortunately, soft cheese is also not permitted on the flight, whereas hard cheese usually is. Any sort of caramel or truffle-filled chocolate is allowed but must fit inside your 100ml liquids bag (alongside your mascara, lip balm, and deodorant). When it comes to carrying any sort of solid or dried food product (fruit, nuts, seeds), they’re generally permitted on board, as long as no other passenger has severe allergies.

Liquids over 100ml are generally unauthorised in the cabin, but there are some exceptions, notably if you’re travelling with babies or small children.

Food items

ItemPermitted on board?
Any drink (eg water, fruit juice, tea, coffee)No
Milk, powder, cow or soyaYes
Sterile water for babyYes – in a bottle
Baby foodYes
Fresh cheese in liquid or malleable form (cheese, spreadable)No
Fresh cheese in liquid or malleable form (cheese, spreadable)No
Dried fruitYes

Items often left behind

1. iPads

In Economy Class, it’s convenient to slip the device into the pocket on the back of the seat in front of you, where it is hidden from sight.

2. Mobiles

Smartphones are becoming more important as reliable in-flight connectivity becomes more available. They can slip down the side of the seat or be lost in the seat pocket.

3. Neck pillows

While bulky, they often end up on the floor, rolling around beneath a seat where they can be forgotten.

4. Clothing

Outer clothing like cardigans and scarves discarded during a flight, are often left behind.

5. Glasses

Losing your specs can be a nightmare. Unlike other items that stay in your bag, it’s hard to go through a whole flight without needing your glasses.

6. Kindles

A fat paperback may be conspicuous, but a thin e-reader less so. The good news, if you replace it, you can retrieve your library of downloaded books.

7. Cameras

Many people still own cameras, even in the age of smartphones and selfies.

8. Water bottles

They roll out of reach.

9. Passports

Hopefully discovered before you’re standing in the queue at immigration.

10. Children’s toys

Lost cuddly bears, Transformers, pacifiers, and crucial bits of Lego will cause tantrums down the line.

Source: businesstraveller.com

Lost and found items on flights


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FAQ (Frequently Asked Questions)

Can You Bring Two Personal Items on a Plane?

Airlines don’t allow passengers to bring two or more personal items. The general rule of thumb when it comes to hand luggage is that you are only allowed to bring one small carry-on suitcase and one personal item, such as a tote, backpack, purse, or something similar.

The reasoning for this is simple – personal items have to be stowed under each passenger’s front seat. If the airplane is full, it can carry the same amount of personal items as the total count of passengers due to a limited count of passenger seats.

Can Personal Items Have Wheels?

On most airlines, personal items can have wheels. Suitcases can be used as personal items if they fit under the front seat, regardless of whether they have wheels or not.

However, I’ve personally experienced a situation where an airline denied using a rolling suitcase as a personal item for the passenger in front of me. They asked him to check in his carry-on and use his rolling understater as a carry-on. That’s why my advice would be to call the airline ahead and ask directly or be prepared to check in your carry-on.

What Are the Personal Item Size Restrictions on Different Airlines?

The personal item size restrictions are different for each airline. That’s because personal items have to be stowed under each passenger’s front seat, and each aircraft has a different amount of space underneath the seats. Some airlines even operate multiple aircraft models, so they have a varying amount of space under each seat for the same airline.

Here are personal item size restrictions for 20 of the most popular airlines*:

  • American Airlines: 18 x 14 x 8 inches
  • Delta Airlines: Not specified
  • United Airlines: 17 x 10 x 9 inches
  • Southwest Airlines: 18.5 x 13.5 x 8.5 inches
  • Air Canada: 17 x 13 x 6 inches
  • Alaska Airlines: 14 x 12 x 9 inches
  • Spirit Airlines: 18 x 14 x 8 inches
  • JetBlue: 17 x 13 x 8 inches
  • Air France: 16 x 12 x 6 inches
  • KLM (Royal Dutch Airlines): 15.7 x 11.8 x 5.9 inches
  • Lufthansa: 15.7 x 11.8 x 3.9 inches
  • Ryanair: 15.7 x 9.8 x 7.8 inches
  • Wizz Air: 15.7 x 11.8 x 7.8 inches
  • Norwegian Airlines: 14.9 x 11.8 x 7.8 inches
  • Finnair: 15.7 x 11.8 x 5.9 inches
  • British Airways: 16 x 12 x 6 inches
  • Turkish Airlines: 15.7 x 11.8 x 5.9 inches
  • Allegiant Air: 16 x 15 x 7 inches
  • EasyJet: 17.7 x 14.2 x 7.9 inches
  • Frontier Airlines: 18 x 14 x 8 inches

*Note: These restrictions occasionally change, as airlines are constantly updating their fleets with new aircraft, so always make sure to double-check each airline’s website for accurate and up-to-date restrictions.

Other Tips for Using Personal Items

  • If you’ll be hiking, consider taking a backpack as your personal item. You wouldn’t want to go hiking with a tote, right? If you use a backpack as your personal item, you can later use it for hiking or as your day-pack when walking around the city.
  • If you’re going on a business trip, use an under-seat rolling bag as a personal item. For those that are frequently going on quick overnight business trips, it’s worth it to invest in a rolling under-seat suitcase and skip the carry-on altogether. The Travelpro Maxlite 5 15-inch underseat suitcase is a very solid choice.
  • Does your personal item stack on top of your carry-on? If you’re getting a bag to use as a personal item, make sure that it has a rear strap that goes around the retractable handle of your suitcase. This way, it’ll be easier to pull both of them together.
  • Small duffels are pretty good for weekend getaways. If you’re casually visiting your family for a few days, a smaller duffel is often the best choice for a personal item. It’s very easy to pack into, they can be secured on top of a suitcase, and they’re flexible enough to fit most personal item size requirements.
  • When purchasing a personal item smaller is better. The size restrictions for personal items vary quite a lot, so our advice would be to purchase something on the smaller end under 16 x 12 x 6 inches (40 x 30 x 15 cm). That way you’ll be compliant with the underseat luggage restrictions on most airlines. Also, a smart idea would be to use a flexible bag that would fit basically anywhere when not packed completely full.

At the Airport Landside

Maybe you’re standing around waiting for your suitcase to turn that corner on the carousel when you notice that you’ve left your reading glasses onboard. Since you won’t be able to return to the gate, the best plan of action is to head over to the carrier’s baggage department and speak to a representative in-person. More often than not, when things go missing on an aircraft, they’ll be relayed to the Lost & Found area at the claim office.

The item will likely not be at the office if you notice that soon, but by alerting the staff at the office and filling out a claim there if the item does arrive your chances of getting it back are drastically increased. They also have the ability to call the gate and see if it has been returned to the podium by cleaning staff or a crewmember.

Items that fall under customs import or export regulations

For customs purposes, not everything can be brought in or out of the Netherlands. The following items are forbidden in both hand and hold baggage:

  • Drugs, such as hashish, cocaine, heroin, crystal meth or other narcotics.
  • Weapons, fake weapons, pepper spray, ammunition and explosives
  • Protected animal and plant species – also no products made from them, such as shoes made from crocodile leather or ivory jewellery.


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