Can I easily view all songs that iTunes can't locate in Finder?

If you can’t find or play a song

If you can’t find or play a song, check if you added it from Apple Music. If it came from another source, the song might be waiting to upload. Try these steps:

  1. Turn on your Mac or PC and connect it to the Internet.
  2. Open the Music app or iTunes for Windows.
  3. Keep the Music app or iTunes for Windows open so your library can finish uploading.

If you see an ineligible icon you still see an ineligible icon next to a song  next to a song, delete the song, then add it back to your library. If you still see an ineligible icon next to a song, then that song can’t be uploaded.

If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.

Missing Songs in iTunes

In the screenshot below you can see the list of all songs in iTunes. To clarify, the missing songs have an exclamation mark in front of the name. This denotes that those files were either moved or deleted and iTunes can no longer find them.

iTunes Missing Tracks

iTunes Missing Tracks

If you try to play such a track, iTunes pops up a window that it can not be found.

iTunes Missing Song

iTunes Missing Song

While you could fix or remove several of those entries manually it is hard if you have many files and playlists.


Part 3. How To Get iTunes Music To Avoid The Missing Issue?

If you want to avoid the iTunes missing songs issue, you can go for TunesFun Apple Music Converter. This tool helps you convert tracks from Apple Music and iTunes. Once they are converted, you will have a soft copy of the track on your computer.

These are the features of TunesFun Apple Music Converter:

  • It helps convert audiobooks and Apple Music to popular formats.
  • Original quality is kept after conversion and downloading.
  • Supports multiple file formats such as MP3, WAV, FLAC, AAC, etc.
  • It’s 16x faster than the average converter.
  • Compatible with both macOS and Windows OS.

Try It Free Try It Free

Here are the steps to use TunesFun Apple Music Converter to avoid iTunes missing songs issue:

Step 01. Install Tool And Choose Tracks

Get TunesFun Apple Music Converter online. Use the installer to place the app on your computer. Then, simply launch it on your Mac or Windows computer. Once the app is open, the main interface allows you to select the tracks you like. Thus, choose the tracks you want to convert.

Step 02. Modify To Desired Output Settings

Step 02. Modify To Desired Output Settings

Next, choose your output file format. MP3 is the most universal format, so it’s recommended. After that, choose the location where the files will be saved.

Step 03. Convert And Transfer

Step 03. Convert And Transfer

Click the Convert button on the interface to start grabbing tracks from Apple Music or iTunes. Then, visit the output folder. On that folder, copy all the tracks you have grabbed and transfer them to devices you own.

How to Fix the Error for Multiple Missing Music Files (External Hard Drive)

If you run your entire iTunes Library from an external hard drive, the link between the songs and iTunes can be lost from time to time, especially after the hard drive has been unplugged. To re-establish the link between iTunes and your library, complete the following steps:

  1. Select iTunes (Mac) or Edit (Windows), and then select Preferences.

  2. In General Preferences, select the Advanced tab.

  3. In Advanced Preferences, go to the iTunes Media folder location section, then select Change.

  4. In Change iTunes Media Folder Location, browse to and select the iTunes Media folder on the external hard drive, and then select Select Folder.

  5. In Advanced Preferences, select OK.

  6. iTunes will now know where to find your files, and you should be able to listen to your music again.

How to Fix the Error for a Single Missing Music File

If iTunes displays an exclamation point beside a single song in your iTunes Library, complete the following steps:

  1. In iTunes, double-click the song with the exclamation point next to it.

  2. In the dialog box that appears, select Locate.

  3. Locate the missing song on the local or external hard drive, select the file, then select Open.

  4. If iTunes offers to use the same location to find other files that may be missing from your iTunes Library, select Find Files.

  5. In the dialog box that appears, select OK.

  6. Select the song in iTunes to play it. The exclamation point should be gone.

    This method doesn't move the location of the music file. Instead, it updates where iTunes expects to find the file.


Deleting Repeating Tracks in iTunes

Probably you have many tracks in your iTunes library. We have covered the topic of removing the missing entries, but removing duplicate songs is a bit more difficult. Surely, you might be interested in tidying up your audio collection by eliminating repeating tracks too. Undoubtedly, we have covered this in another detailed tutorial that you can find here: Delete Duplicate Songs – Remove Repeating Audio Files.Additionally, that tutorial is not specific to iTunes and you can remove duplicate songs on your computer, NAS, external drive, or an entire network.

If you liked this tutorial please share it with your friends and drop a comment below.

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Part 3. Recommended Solution to Fully Get Rid of the ‘iTunes Missing Songs’ Error

We recommend using DumpMedia Apple Music Converter for downloading and converting any Apple M4A songs, albums, and playlists to MP3, AC3, M4A, M4R, FLAC, MKA, AU, AC3 and more for enhancing your listening experience.

Since you can’t listen to Apple Music on your other devices because they are protected by DRM, this tool helps in removing the DRM protection of various Apple songs such as the following so that you can play your favorite songs anywhere without iTunes:

  • Apple Music tracks
  • Purchased M4P songs in iTunes
  • iTunes M4B audiobooks
  • Audible AA/AAX audiobooks

Moreover, DumpMedia Apple Music Converter is a powerful Apple Music Converter with up to 16x conversion speed and retains the original quality of your songs, 100%.

Features of DumpMedia Apple Music Converter

  • Conversion of thousands of audiobooks and songs from the iTunes music library.
  • It allows you to listen to Apple Music tracks on various devices offline.
  • It helps you keep all of your Apple Music songs playable even after canceling your subscription.
  • Retains ID tags of the original songs.
  • Supports customization of the output song.

Now, onto the step-by-step guide on how to use DumpMedia Apple Music Converter.

  • Download, installs then register the app.
  • Open the software.
  • Select the files you want to convert.
  • Choose your desired output format & destination folder.
  • Start the conversion process.

Below are the detailed steps of the process.

Free Download Free Download

Step 1. Download, Installs then Register the App

Of course, you need to download the app first before you can use it. Whether you want to try the software first or purchase it, you can find the links here. Then install the app and proceed to the registration page to activate it. You should have received an Activation Code which you need to type in the registration window.

Step 2. Open the Software

Once activated, launch the software. After this, all of your downloaded iTunes music, Apple music, podcast files, and videos will be automatically uploaded to the Converter. Thus, you have to ensure that you have already downloaded your desired songs to your computer. If you want to check your upload files, you can find it in the app’s Playlists section.

Step 3. Select the Files You Want to Convert

You will find the video or audio types of your uploaded files on the app interface’s left portion. If you want, you can select one category first. This allows you to see your desired files on the app’s right column. Choose your files by checking the box in front or you can also search your desired songs directly on the app’s search box found on the upper portion before ticking them.

Step 4. Choose Your Desired Output Format & De

Step 4. Choose Your Desired Output Format & Destination Folder

Next, proceed to the app’s Output Settings then select your desired output format on the drop-down list. The default parameters are already set for you but you can also customize them yourself including the output file’s Channels, Sample Rate, Bit Rate, and Codec.


If you are converting audiobooks, you will be provided the following formats: AIFF, M4R, MKA, AU, AC3, FLAC, M4A, MP3.

After you are satisfied with your settings, select a destination folder for your converted files.

Step 5. Start the Conversion Process

Step 5. Start the Conversion Process

Click the Convert button to start the conversion process. Wait for the conversion to finish. The length of the conversion will depend on the number of songs you converted.

Learn more

Learn more